Business Concepts, Inc. congratulates President Kate Hyland Mercer on her achievement!

Empowered, which features one of Kate's articles, was named #5 on New York Best Sellers List!

Testimonials

"Thank you for everything you have helped me with. I truly appreciate what you have done for me."
— Jay Allen, Keller Williams

"As her first author client, Kate successfully used her solid and diverse business background to hone my marketing message and help me effectively approach literary agents and book publishers. Kate is smart, energetic and a proven solutions-oriented ally to any business with an eye on increasing profitability, especially in tough economic times."
— Bruce Tretter

"We recently partnered with Business Concepts, Inc. to develop a new website for our company. The end result was a site that projects just the right level of sophistication for our small family run business – we love it! And, best of all the website is easy to maintain thanks to the excellent training that BCI provided. BCI worked with us every step of the way by establishing an excellent rapport with us, listening to our suggestions, offering their own suggestions and expertise when needed and maintaining open communications with us throughout the project. Working with Kelley and Kate at Business Concepts, Inc was a truly collaborative effort and a great experience!"
— Joanne Okerman, Okerman Construction and Remodeling LLC

Back Office Services For Your Business

admin-logo1-300x150Through My Admin Department™ we offer off-site, managed Support Services to business owners. We actually become an extension of your team and work on your projects in our office. You control the deadlines, tasks, and workload, but we manage the security, productivity, and quality through our systems. We become your trusted partner in the business.

Our services include:

  • Administrative Support (phones and secretarial work)
  • Customer scheduling/calendaring,
  • Customer Service Support,
  • Simple Website Development,
  • Ghost Writing and Postings for Blogs / Social Media / Video Updates
  • Marketing Support (Media, Direct Mailings, e-mail Newsletters)
  • Database maintenance
  • Certified QuickBooks Users for AR/AP Bookkeeping
  • Event Planning (seminars / dinners / venue logistics / tele-classes /webinars)
  • Website set up assistance and key-word Research
  • Market and Competitive Research and more!

Support packages are available from $199 to $2000 monthly, with a small, one-time set up fee. Receive a 10% discount if you’re a business owner who is also involved with one of the coaching programs listed above! Agreements are month to month and volume discounts apply.

For more information about My Admin Department™, check out our sister site!