Insights from Experience
We are on a mission to enable small businesses to flourish, regardless of the economic times, and to give the owners the tools necessary to run a successful company. We have specific business-ownership expertise and can provide real-world insight from the experience of having started, and run, multiple successful companies.
Do You…
- Want to see dramatic improvements in your small business?
- Want to be profitable, regardless of the economy?
- Want to increase how quickly your customers pay?
- Need more sales? cash? profit? time?
- Feel tired of talking to consultants who can tell you what needs to be done but can’t help me do it or haven’t actually been in the trenches?
BCI is a professional services firm that provides expert advising, consulting, and business coaching services in the areas of operations, systems, sales, and management. We specialize in increasing the profitability of small businesses and are committed to their success by recommending and implementing proven best practices in these critical areas.
We have a 6 step process to define, assess and evaluate, impact for improvement, measure, adjust and ‘reward’ business systems, processes, and people. Typically in our advising and consulting roles, we are project based, but occasionally we are brought in to advise on an on-going basis, or thru a complicated/difficult transition time.
Our framework helps clients know where to start and how to get the most out of the work that they put into their improvement. Some clients need all 6 steps, some have already done much of the work. Usually, clients have their challenge clearly defined. (i.e. employee retention is low, customer service reps are impatient with clients, executives are unable to clearly communicate their vision, or the owners know ‘where’ they want to take the company, but they don’t know ‘how’ to do it.)
Other times, clients do not know how to start to think about the challenge (i.e. business as usual is no longer working) and we come in to help them define what they are facing and what they would like to achieve.
We never recommend a solution without first determining the current state of affairs. In the beginning we spend some time discussing and evaluating the goal/objective with the leadership team to get a clear understanding of what the desired outcome is for each project, and determine how they want to work with us (advisory, consulting, or business coaching). Once we agree on the budget and the strategy, we get to work on the steps necessary to achieve your specific goals and objectives! Would you like to improve performance? Let us know and we’ll take the first step with our no-obligation, Business Check-up!
We’ve been helping and empowering service based businesses since 2002 and have both tactical and strategic expertise. We can help you!